Postage

Local Pickup

If you're in Perth and need your order ASAP, you can opt to pick it up from our warehouse in Kenwick. The fee is $4.  If you wish to pick up your order, please select Standard Postage and then send a text message to 0402772249 immediately, requesting that it's changed to Local Pickup. 

Usually orders are ready to be collected after 2pm on the next working day.  Our warehouse is located at 1714 Albany Highway, Kenwick (look for Quickmail signage).

Monday – 8:00AM – 5:00PM
Tuesday – 8:00AM – 5:00PM
Wednesday – 8:00AM – 5:00PM
Thursday – 8:00AM – 5:00PM
Friday – 8:00AM – 5:00PM
Saturday – Closed
Sunday – Closed

Rest assured knowing that we will get your order to you as fast as possible. 

We use Australia Post to ensure that your parcel will arrive as fast and as safely as possible, plus you'll be able to track your purchase.

After you place an order, we'll pack and send it on the next working day. Once your order is posted, you'll receive an email with your tracking number. Please check your 'junk' folder if you do not receive the email in your inbox.

Don't worry, we won't leave your parcel out in the open - unless it's safe to do so.

We recommend that you provide an address where someone will be available to accept the package during during office hours. If the delivery person does not feel that it's safe to leave your parcel, a card will be left and the parcel will be taken to your local post office. Please include a note saying “Authority to Leave” when you place your order if you would prefer that our order is left at your address.


Inexpensive or free postage within Australia

We love online shopping, and we dislike high postage costs just as much as you do.

Standard Parcel Post

Usually takes 2-7 working days. $9.95 flat rate.   Subscribe to our newsletter to get free postage on orders over $100.

    We're based in Perth, Western Australia, so orders within the Perth metro area are usually delivered within 2 days, while deliveries to Sydney generally take 5 days and Queensland generally takes 7 working days.

    Express Postage

    If you select Express Post, your order will typically arrive in 1-3 working days. For example, if you place an order on Sunday, your order will be posted on Monday. If you are in Western Australia your order will arrive on Tuesday. If you are in any other state, your order will arrive on Wednesday.

    • Orders < $100 = $12.95
    • Orders  > $100 = $15.95

    International destinations

    Standard Parcel Post

    Please note that “Sunbella” branded products cannot be sold in or shipped to the United States.
    • 1 item: $25.95
    • 2 items: $28.95
    • 3 items: $31.95
    • 4 items: $33.95
    Standard international shipping will typically take 10 working days for delivery. This is dependent on your location. 

     

    Please note that delivery times given are guidelines only and do not take into account possible delays due to payment authorisation or factors beyond our control. Sunbella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.

    Very occasionally, our warehouse may be delayed by 24 hours if there is an unforeseeable issue, such as a power outage. If this occurs, we'll be sure to keep you informed.

    All prices are in Australian dollars.

    Please contact usif you require a quote for a bulk order or anything that isn't covered here. We'd love to help.