Shipping Policy Notes

When will I receive my order?

Order before 11am and we'll post your order on the same day.

Domestic: Sun Bella ships from Perth via Australia post, with delivery times 2-7 business days, depending on your location. Postage to Queensland and the NT may take longer. Express takes 1-3 working days.

International: deliveries will take between 10-25 working days depending on your location.

How much does shipping cost?

In Australia, standard shipping will cost $6.95 or FREE for orders over $79. Express post costs $9.95 or FREE for orders over $150.

Sun Bella ships worldwide for a low flat rate fee of $22.95 and FREE for orders over $150 AUD.

I live in Perth, can I pick up my order?

Yes! Our warehouse in Kenwick. The fee is $7. Usually orders are ready to be collected after 2pm on the next working day. Our warehouse is located at 1714 Albany Highway, Kenwick (look for Quickmail signage) and is open from 8am to 5pm Monday to Friday. ***Please ensure that you bring photo ID***

For more information, check out our full shipping policy.

What if I need to there is a problem with my order? 

We pride ourselves on designing and supplying high quality products and providing the best possible customer service.

​We guarantee the quality of our products against breakage within the parameters of normal use for 12 months, offer hassle free returns, exchanges and refunds, so you can have confidence in making your purchase. In fact, we have a 100% happiness guarantee.

I don't live in Australia, can you post my order?

We ship to all countries except the US and offer competitive postage rates. View our postage rates here.