Delivery
Sun Bella delivers to anywhere in Australia for the rates below including GST. We use Australia Post and deliver to PO Boxes and Parcel Lockers at the same price. Please note we have no control over Australia Post delivery times.

We dispatch orders daily, Monday to Friday. Orders placed before 11 am WST are usually dispatched the same day. Orders placed after 11 am will be dispatched the next working day. During peak times like Mondays, Christmas, or sales, dispatch may be delayed by 1-3 days.

For urgent orders, we recommend selecting express postage.

Postage within Australia

Standard Parcel Post

• Delivery Time: 2-7 working days, depending on location.
• Cost: $9.95 or FREE for orders over $99.

Express Postage

• Delivery Time: 1-3 working days.
• Cost: $14.95 or FREE for orders over $180.

Local Pickup (Perth)

• Cost: $5.95.
• Orders ready after 2 pm the next working day.
• Pickup Address: 1714 Albany Highway, Kenwick (Quickmail signage), open 8 am to 4 pm, Monday to Friday. Please bring photo ID.

International Shipping

Sun Bella products cannot be sold in or shipped to the United States.

• Delivery Time: 10-25 working days.
• 0 - 1kg Cost: $52.90
• 1.01 - 5kg Cost: $99.95
• 5.01 - 10kg Cost: $140
• 10kg - 20kg Cost: $200

Delivery times are estimates and do not account for delays beyond our control. Additional fees, such as customs or import taxes, are the responsibility of the customer.  Sun Bella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.

Occasionally, our warehouse may experience delays of up to 24 hours due to unforeseeable issues. We will keep you informed if this happens.

All prices are in Australian dollars.

Shipping Insurance
We recommend purchasing Shipping Insurance to protect your order from damage, loss, or theft.  Please be aware that delivery companies are able to provide photos of the delivery location, and if a parcel is reported as stolen we will need to report it to the police.

Payment

Prices include a 10% GST where applicable. Payment methods accepted: Apple Pay, Google Pay, Mastercard, PayPal, Visa.

For bulk orders or special requests, please contact us for a quote.

Tracking Numbers

Tracking numbers are emailed upon fulfillment. Allow up to 24 hours for updates and check your junk folder if not in your inbox.

Delivery Issues

For tracking or delivery issues, contact Australia Post at 13 76 78. If an order is lost in transit, we will replace it if the same item/size is available or provide store credit.