100% HAPPINESS GUARANTEE

FREE POSTAGE OVER $79*

Shipping policy

When will I receive my order?

Order before 11am and we'll post your order on the same day.

Domestic: Sun Bella ships from Perth via Australia Post, with delivery times 2-7 business days, depending on your location. Postage to Queensland and the NT may take longer. Express takes 1-3 working days.

International: deliveries will take between 10-25 working days depending on your location.


How much does shipping cost?

Postage within Australia

Standard Parcel Post

  • Orders under $75 = $6.95
  • Orders over $75 = Free
  • Usually takes 2-7 working days, depending on your location.  

    We're based in Perth, Western Australia, so orders within the Perth metro area are usually delivered within 2 days, while deliveries to Sydney generally take 5 days and Queensland generally takes 7 working days.

      Express Postage

    • Orders under $100 = $12.95
    • Orders over $100 = $4.95 
    •  

      Express Post orders will typically arrive in 1-3 working days. For example, if you place an order on Sunday, your order will be posted on Monday. If you are in Western Australia your order will arrive on Tuesday. If you are in any other state, your order will arrive on Wednesday.

      Local Pickup

      If you're in Perth and need your order ASAP, you can opt to pick it up from our warehouse in Kenwick. Usually orders are ready to be collected after 2pm on the next working day. Our warehouse is located at1714 Albany Highway, Kenwick (look for Quickmail signage) and is open from 8am to 5pm Monday to Friday. ***Please ensure that you bring photo ID***

       

      International

      • Sun Bella ships via Express worldwide for a low flat rate fee of $22.95 and FREE for orders over $150 AUD.
      Please note that “Sunbella” branded products cannot be sold in or shipped to the United States.
      International shipping will typically take 10-25 working days for delivery. This is dependent on your location.  More details are available here: https://auspost.com.au/service-updates/international-delivery-times.

      Please note that delivery times given are guidelines only and do not take into account possible delays due to payment authorisation or factors beyond our control. Sun Bella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.

       

      More information. 

      • We endevour to dispatch daily Monday to Friday and orders placed before 11am WST will usually be dispatched same day.  Orders placed after that will be dispatched the following working day.  
      • Very occasionally, our warehouse may be delayed by 24 hours if there is an unforeseeable issue, such as a power outage or illness. 
      • We use Australia Post to ensure that your parcel will arrive as fast and as safely as possible, plus you'll be able to track your purchase.
      • Please note that we have no control over Australia Post delivery timeframes.
      • Occassionally, on Mondays and during peak times like Christmas or during sales, there may be delays in dispatch by 1-3 days.  You will always receive a shipping notification once your order has been dispatched.  We recommend selecting express postage if you need your order in a hurry.  
      • Don't worry, we won't leave your parcel out in the open - unless it's safe to do so.  We recommend that you provide an address where someone will be available to accept the package during during office hours. If the delivery person does not feel that it's safe to leave your parcel, a card will be left and the parcel will be taken to your local post office. Please include a note saying “Authority to Leave” when you place your order if you would prefer that our order is left at your address.
      • International destinations. Please note that “Sunbella” branded products cannot be sold in or shipped to the United States.  Standard international shipping will typically take 10-25 working days for delivery. This is dependent on your location.  More details are available here: https://auspost.com.au/service-updates/international-delivery-times.
      • Please note that delivery times given are guidelines only and do not take into account possible delays due to payment authorisation or factors beyond our control. Sun Bella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.
      • All prices are in Australian dollars.Where applicable, a GST (Australian Goods and Services Tax) of 10% has been applied. All prices displayed include GST.  Payment on our website is by Apple Pay, Google Pay, Mastercard, Paypal, Afterpay or Visa. No other payment methods are accepted.

      Please contact us if you require a quote for a bulk order or anything that isn't covered here.