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Shipping policy
Orders placed before 10.30am Sydney time on business days are dispatched the same day.
Sun Bella dispatches orders daily from Sydney NSW, Monday to Friday (excluding public holidays). Orders placed after 10.30am will be dispatched the next working day. During peak times like Mondays or sales periods, dispatch may be delayed. Sale periods may incur a delay by 3-5 days.
We post to anywhere in Australia for the rates below (including GST). We ship with Australia Post and deliver to PO Boxes and Parcel Lockers at the same price.
Please note we have no control over Australia Post delivery times. When delivery times matter, we recommend selecting express postage.
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You may like to consider purchasing a Sun Bella Gift Voucher instead.
General Postage
Australian Postage Costs and Speeds
| Standard Shipping (Australia Post Standard Parcel Post) | ||
|---|---|---|
| NSW | 2-4 Business Days | FREE for orders over $99 (AUD) $9.95 (AUD) for Orders under $99 (AUD) |
| Interstate | 2-6 Business Days |
|
| Remote/Regional Areas | 6-12 Business Days | |
| Express Shipping (Australia Post Express Parcel Post) | ||
|---|---|---|
|
NSW |
1-2 Business Days | FREE (AUD) for Orders over $180 (AUD) $14.95 (AUD) for Orders under $180 (AUD) |
|
Interstate |
1-3 Business Days | |
|
Remote/Regional Areas |
1-3+ Business Days | |
International Shipping
Sun Bella products cannot be sold in or shipped to the United States.
- Delivery Time: 10-25 working days.
- 0 - 1kg Cost: $52.90
- 1.01 - 5kg Cost: $99.95
- 5.01 - 10kg Cost: $140
- 10kg - 20kg Cost: $200
Delivery times are estimates and do not account for delays beyond our control. Additional fees, such as customs or import taxes, are the responsibility of the customer. Sun Bella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.
Occasionally, our warehouse may experience delays of up to 24 hours due to unforeseeable issues. We will keep you informed if this happens.
All prices are in Australian dollars.
Shipping Insurance
We recommend purchasing Shipping Insurance to protect your order from damage, loss, or theft. Please be aware that delivery companies are able to provide photos of the delivery location, and if a parcel is reported as stolen we will need to report it to the police.
Payment
Prices include a 10% GST where applicable. Payment methods accepted: Apple Pay, Google Pay, Mastercard, PayPal, Visa.
For bulk orders or special requests, please contact us for a quote.
Tracking Numbers
Tracking numbers are emailed upon fulfilment. Allow up to 24 hours for updates and check your junk folder if not in your inbox.
Delivery Issues
For tracking or delivery issues, contact Australia Post at 13 76 78.