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Free postage on orders over $99

    FAQs

    I’m buying a Sun Wrap as a gift. Which colours are "safe" options?

    Some colours complement certain skin tones more than others, but universal shades suit everyone! If you're unsure, we recommend choosing from our universal Sun Wraps—they’re flattering on all skin tones.

    Shop universal Sun Wraps here


    Does the Sun Wrap really block UV rays?

    Yes! Our fabric is rated UPF50+ by the Australian Radiation Protection and Nuclear Safety Authority, meaning it blocks 98% of UV rays.

    Unlike some UPF50+ fabrics that rely on chemicals to enhance sun protection (which can wear off over time), our Sun Wraps achieve maximum protection through a uniquely tight weave—no chemicals needed.


    How do I wash my Sun Wrap?

    For best results:

    • Gentle machine wash (below 30°C) with mild detergent
    • Dry in the shade
    • Do not iron, tumble dry, or dry-clean

    That said, we've personally tested them in hot and cold washes, tumble-dried them, and even ironed them (after being scrunched up for a long time)—and they held up beautifully!


    What if I choose the wrong size or don’t like the colour when it arrives?

    No worries at all! Just email us at hello@sunbella.com.au, and we’ll happily swap it for you—hassle-free.


    Is the Sun Wrap cool to wear? Does it breathe?

    Absolutely! Our fabric is uniquely designed to be lightweight and breathable. Unlike long-sleeved tops that trap heat, the Sun Wrap allows air to flow through the fabric and around your arms.

    🌞 Bonus tip: On really hot days, lightly dampen your wrap—it'll keep you even cooler than wearing nothing at all!


    Why doesn’t my Sun Wrap have seams along the edges?

    Hemming can make the fabric feel bulky and stiff, affecting how beautifully it drapes. Our fabric won’t fray, so we leave the edges unhemmed for the best possible flow and comfort.


    Why does my Sun Wrap have a twist in the loop?

    That little twist at the front is a design feature! It enhances the look of the scarf and makes it even more versatile, allowing you to wear your wrap in multiple ways.


    What are the dimensions of the Sun Wraps?


    How do I remove sunscreen stains from my wrap?

    Sunscreen stains can be oily or brown/orange, often caused by avobenzone (a common sunscreen ingredient) reacting with minerals in water.

    Here’s how to remove them:

    1. Blot the stain with a dry cloth to remove excess sunscreen.
    2. Sprinkle bi-carb soda or cornflour over the stain and let it sit for 30 minutes.
    3. Brush off the powder and apply a strong laundry detergent (one designed to break down oils).
    4. Soak in hot water mixed with detergent for 30 minutes, then rinse with clean hot water.
    5. Wash as usual.

    For stubborn stains on white fabrics: Hang the wrap in the sun and spray with lemon juice—a natural brightener that helps lift stains!


    If you have any other questions, feel free to reach out—we're happy to help! 




    What are the sun gloves made from?

    Sun Gloves are made from 92% recycled polyester, 8% spandex.  

    Sun Sleeves are made from 90% nylon, 10% spandex.

    Both fabrics are easy to care for. Gentle handwash in warm water and drip dry.  No ironing is necessary. 

    What if I choose the wrong sized sun gloves, or don't like the colour when they arrive?

    Send us an email at hello@sunbella.com.au and we'll arrange a swap.

    Is the sun glove fabric cool to wear? Does it "breath"?

    Yes, we tested dozens of fabrics, including bamboos, and these ones were the coolest by far.

    How do my sun gloves block the sun?

    Our unique fabrics have been rated UPF50+ by the Australian Radiation Protection and Nuclear Safety Authority.

    Many other UPF50+ fabrics have horrible chemicals added to give them added sun blocking features.  Not only can these chemicals be bad for your skin, but they can also wear off.  

    We do not use chemicals on our fabrics. We use a uniquely tight weave to achieve the highest UV protection possible, meaning that the fabrics can block 98% of UV rays. 

    How do I wash my sun gloves? 

    Gentle machine wash (<30°) using mild detergent and hang to dry in shade. Please don't iron, tumble dry or dry clean.

    Which colour provides the best sun protection?

    All Sun Bella products have been rated UPF50+ which is the highest possible UPF rating. 

    The colour of different fabrics can enhance or detract from the UV blocking effectiveness of some fabrics. However, all Sun Bella fabrics are so tightly woven that the colour does not affect the UPF rating of our parasols. 

    Will these parasol protect me from the rain?

    The new All Seasons range of UV Umbrellas are suitable for rain and sun.

    Our Cosmopolitan range of parasols are rain resistant. The sun blocker treatment, applied to the fabric, causes water to bead off the canopy. However, they have a slightly smaller canopy than a rain umbrella as they are designed primarily as a sun umbrella - they can be angled to maximise your shade to protect your upper body, whilst being unobtrusive in a crowd.

    Will I feel cooler under a Sun Bella parasol?

    Absolutely.  The fabric on all of our parasols has been rated UPF50+ by the Australian Radiation and Nuclear Protection Authority.
    The unique, tightly woven fabric is enhanced with a sun blocker to provide UPF50+ protection, helping you stay cooler and protect your skin at the same time.
    Wind vent built into the canopy, to allow any breeze to dissipate ensuring that your sun umbrella will not invert.
     

    Are sun parasols comfortable to hold?

    The teardrop shaped wooden handle allows for a comfortable grip.  They are lightweight too, weighing just 250-320 grams (depending on the style) making them comfortable to hold for any length of time.
    Plus your parasol comes with a matching carry bag, to protect the sun umbrella and make it easy to carry when not in use.

    How big are they?

    The parasols are perfectly sized - slightly smaller than a rain umbrella, it's smaller size makes it sleek and unobtrusive in a crowd. The smaller diameter works well in more crowded situations, so that you're not hitting people in the head or jabbing eyes.

    Canopy Diameter:

    All Seasons range = 85cm.

    Stick-style Cosmopolitan = 85cm.

    Compact Cosmopolitan = 100cm 

    I already have a rain umbrella, can’t I just use that?

    A standard rain umbrella, made from regular black pongee fabric has a UPF rating of just UPF15. Your uv umbrella / uv parasol should specify on the tag that it has a UPF50+ rating to ensure that the maximum % of UV rays are blocked.

    Shipping policy

    Delivery
    Sun Bella delivers to anywhere in Australia for the rates below including GST. We use Australia Post and deliver to PO Boxes and Parcel Lockers at the same price. Please note we have no control over Australia Post delivery times.

    We dispatch orders daily, Monday to Friday. Orders placed before 11 am WST are usually dispatched the same day. Orders placed after 11 am will be dispatched the next working day. During peak times like Mondays, Christmas, or sales, dispatch may be delayed by 1-3 days.

    For urgent orders, we recommend selecting express postage.

    Postage within Australia

    Standard Parcel Post

    • Delivery Time: 2-7 working days, depending on location.
    • Cost: $9.95 or FREE for orders over $99.

    Express Postage

    • Delivery Time: 1-3 working days.
    • Cost: $14.95 or FREE for orders over $180.

    Local Pickup (Perth)

    • Cost: $5.95.
    • Orders ready after 2 pm the next working day.
    • Pickup Address: 1714 Albany Highway, Kenwick (Quickmail signage), open 8 am to 4 pm, Monday to Friday. Please bring photo ID.

    International Shipping

    Sun Bella products cannot be sold in or shipped to the United States.

    • Delivery Time: 10-25 working days.
    • 0 - 1kg Cost: $52.90
    • 1.01 - 5kg Cost: $99.95
    • 5.01 - 10kg Cost: $140
    • 10kg - 20kg Cost: $200

      Delivery times are estimates and do not account for delays beyond our control. Additional fees, such as customs or import taxes, are the responsibility of the customer.  Sun Bella cannot be held liable for any delay in delivery as the above times are estimates provided to us by the freight company, being Australia Post and relevant international postage companies.

      Occasionally, our warehouse may experience delays of up to 24 hours due to unforeseeable issues. We will keep you informed if this happens.

      All prices are in Australian dollars.

      Shipping Insurance
      We recommend purchasing Shipping Insurance to protect your order from damage, loss, or theft.  Please be aware that delivery companies are able to provide photos of the delivery location, and if a parcel is reported as stolen we will need to report it to the police.

      Payment

      Prices include a 10% GST where applicable. Payment methods accepted: Apple Pay, Google Pay, Mastercard, PayPal, Visa.

      For bulk orders or special requests, please contact us for a quote.

      Tracking Numbers

      Tracking numbers are emailed upon fulfillment. Allow up to 24 hours for updates and check your junk folder if not in your inbox.

      Delivery Issues

      For tracking or delivery issues, contact Australia Post at 13 76 78. If an order is lost in transit, we will replace it if the same item/size is available or provide store credit.

      When will you post my order?

      Place your order before 11am WST and we'll post it on the same day (week days). This excludes pre-orders, and rare occasions where we are inundated with orders and need an extra day to catch up. Please select Express Post if you want your order to jump the queue.

      When will I receive my order?

      Australia: It usually takes 2-7 working days for your order to arrive. Orders within Perth metro area usually take 2 days, deliveries to Sydney generally take 5 days, Queensland generally takes 7 days.
      Express post usually takes 1-3 working days.

      International: deliveries will take between 10-25 working days depending on your location.

      Where are your products made?

      We spent many months designing our parasols here in Australia and then spent considerable time trying to find someone local to manufacture them for us. Unfortunately there were no umbrella manufacturers at all that could help us. The Small Business Development Corporation advised that we would need to take our business offshore if we wanted to bring our product to fruition.

      We now work with an amazing manufacturer partner in China, who makes it possible for us to turn our designs into high-quality products. Our partner has passed ISO9001 (quality), ISO14001 (environment), BSCI (social compliance) and OHSAS18001 (Occupational Health & Safety) audits.

      Where can I buy Sun Bella products?

      You can buy the full range of Sun Bella products online here. There are are also a couple of retailers across Australia that stock our products. 

      Can we help?

      Can we help with something else?

      Either use the live chat (bottom right) during business hours, or leave us a message here. We can usually get back to you within 24 hours.